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Topic: Social entrepreneurs
Social enterprise: It takes a network
22 April 2010
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The popularity of social enterprise—business with a social mission—is surging. MBA courses on the subject are oversubscribed and the number of social enterprises is growing around the world. But it’s hard enough to start a successful business; founding a social enterprise that must compete in the marketplace and create social impact is an even taller order. That’s why few social enterprises have achieved substantial financial scale: decades after the first social enterprises were founded, there are few if any examples with revenues of $1 billion per year. For example, in annual revenue terms, Amul Dairy in India has just over $1 billion, BRAC in Bangladesh has $200+ million, and Grameen Bank, also in Bangladesh, has under $100 million. Perhaps there are a few other social enterprises in these leagues, but not many. By comparison, in India alone there are 124 traditional, profit-oriented businesses with over $1 billion in revenues.

There are two important realities of social enterprise that must be acknowledged at the outset. First, social enterprises are at a comparative disadvantage to business. At its core, this is because the social impact these enterprises are seeking entails cost. In some cases, this may be because social enterprises pick the most difficult, not the most lucrative, markets in which to work. And if they find a way to turn a profit, traditional businesses will come pouring in. For example, a social entrepreneur may begin by serving a difficult market, such as the rural poor, that big business has largely ignored. At first, the social enterprise may be able to provide the best, lowest-cost solution to its customers in that market, perhaps by investing “sweat equity.” But once the business grows and the model is proven, the transaction costs of market entry come down and competition is likely to arrive. Many of those competitors will be better funded. A case in point is the microfinance industry. In the most difficult markets, it is often social enterprises leading the way; as markets get more developed, commercial banks begin to dominate.

In addition, new competitors may not feel the same need to serve a social good. A social enterprise may make hiring from disadvantaged populations or producing environmentally-friendly products a priority. But these kinds of initiatives, which support a social mission, may lead to higher costs and put the social enterprise at a price disadvantage.

Second, it is difficult to have a social impact by yourself. Much of the impact that social enterprises achieve is the result of influencing others to follow their lead. When a social enterprise shows that a product can be produced using fair-trade policies or with less environmental impact, for example, it pushes businesses and consumers to expect new standards in the marketplace. The organic food, cosmetics, and renewable-energy industries are all examples of cases where social- enterprise pioneers have pushed big businesses to take up new social and environmental standards.

The result of these two factors—the comparative disadvantage of social enterprises against businesses and the fact that social impact happens more through influencing others than through direct action—suggest that social enterprises themselves are likely to remain relatively small in financial terms. Even the most business-oriented social enterprises will find it hard, and perhaps unnecessary, to grow into Fortune 500 companies.

Given that reality, how can social enterprises maximize their impact without having to achieve the financial scale that would make them major players in whole sectors of the economy? The answer lies in networks. Where one social enterprise may be limited in the impact it can have, a network of social enterprises can create opportunities for substantial financial scale and impact.

Those social enterprises that focus on the most difficult markets, often through bottom-of-the-pyramid business models, can use networks to share technology, jointly produce goods and services that meet tough environmental and social standards, and purchase fair-trade inputs as a group—effectively getting the value of a larger enterprise while remaining a focused social enterprise. This can help individual social enterprises to compete against bigger businesses that have lower cost structures due to economies of scale.

Social enterprises can also use networks to educate consumers and set market standards. Where meeting high environmental and labor standards may entail greater costs for social enterprises, through networks these groups can work together to educate consumers about the difference between their products and those offered (possibly at lower prices) by other businesses. In the United Kingdom, the Social Enterprise Mark is a brand used to identify social businesses so that consumers who want to support social and environmental goals know which products and services to favor. The mark also connects these social businesses to each other and to social-enterprise networks throughout the country.

Finally, networks can also be effective in lobbying government and regulatory agencies to create a social enterprise-friendly business environment. The business and NGO communities use networks (often called trade associations in these cases) for precisely this reason, influencing tax policies and regulations that benefit their form of organization. Social enterprises, given their relative small size, will have to work together if they hope to sway government to support them as a group distinct from traditional for-profit and non-profit enterprises.

There are many examples of social-enterprise networks, some still in their infancy, others much more developed, such as the annual Skoll World Forum. The important point is that those who wish to scale social impact would do well to focus on supporting robust networks—essentially the infrastructure of the social-enterprise industry—in addition to individual social entrepreneurs. In time, the social-enterprise community may find that measuring scale and impact at the network level (rather than at the level of the individual enterprise) is a more accurate measure of the true scale of social change and a better way for investors to gauge the return on their social investment.

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Comment [27]

Agree? Disagree? Let us know what you think. Please include your full name with your comment. Comments may be edited.

  • Networks are the glue that increasingly bind us together (rather than class or geography). I think this is important to note because it is a new type of glue for a new type of business.

    For those looking to complement networking with a physical place to meet people, try The Hub (a good chance there’s one near you!!!)

    http://www.the-hub.net

    Posted 2 June 2010, 05:37 by Jason Conner

  • Thanks Raj for an interesting perspective.

    I disagree that social enterprises are at a comparative disadvantage to business. I think this is an old-fashioned, 20th century view.

    My favourite definition of a social enterprise is that they are “more than profit” organisations.

    Recent experience has shown that social enterprises can choose what appears to be a disadvantageous market position but, because of their “more than” factor, generate increased sales by more than their so-called “business” competitors. I think the Fairtrade revolution is testament to this. My local supermarket only sells Fairtrade bananas now, a few years ago that would have been a small part of their stock. The difference is the market has created the demand for the social enterprise product because of its “more than” factor such that it is advantageous for my supermarket to sell the social enterprise product.

    Thanks again for a challenging blog post.

    Posted 28 May 2010, 16:31 by Garry Smith

  • Social Enterprise can be a much better success if the participating entities share the same pain, have same vision and vow to work together

    Posted 28 May 2010, 08:26 by Puneesh

  • Congratulation on the first note of good topic.

    The topic coin like MBA oversubscribed agreed.

    “must compete in the marketplace and create social impact is an even taller order.” yes indeed it tough.

    but somewhere I must tell you that there many points which we need to be though again. Just through light on this topic. Future would be a place where people identify your skill through some medium let say LinkedIn.com and avail your specialize service and this you need a very good social network. A new entrant could get into this by showing his skill in understand the various concept of enterprise and may offer the initial service at competitive rate to show some good work.

    Thanks
    Regards
    Ankur Sen
    CIO-Director
    Aegis Info Systems

    Posted 26 May 2010, 14:02 by Ankur Sen

  • I found this fascinating from the perspective that for a business to have a social mission, it must be presumed to handicapped in some way that must be overcome.

    Any business run with the welfare of employees and customers as paramount has a social mission. This is particularly true for businesses in such areas as healthcare.

    Posted 24 May 2010, 12:02 by Joan McClusky

  • Hi Raj I disagree absolutely to first point that you made: Social enterprises are not a disadvantage to business, but should be looked as opportunity creators because they iron out the rough paths for businesses to run.
    I agree to your second point…
    Though I must mention, that social enterprises need not scale, because in most cases they are created to solve the needs for a particular marginal sector at the fringes, which will never be looked at by large companies(they scale because they keep doing a thing x number of times in a specific manner(read process))

    But yes, networks are important because they are capable of solving bigger problems through interdependence..(an area which so many in India need to understand)

    thanks for the post

    Posted 23 May 2010, 16:24 by ravi balgi

  • The article gives an excellent insight of challenges faced by social enterprise.

    Posted 1 May 2010, 15:48 by RAJAT SHUVRA SEN

  • Raj thank you for this really good blog highlighting the importance of taking network forms or organization seriously. The comments here are very helpful as well.

    I would like to point you to a good friend who has years of experience in global action social good networks and puts out a very nice blog. Check out Steve Waddell at http://www.networkingaction.net/as a practice leader in taking a systematic approach to improving large scale networks.

    ValueNetworks.com also frequently blogs on large scale networks generating social good, as well as regional development networks, which hold similar issues. We have worked with both types of networks as well as businesses moving into network ways of organizing. That blog is at http://valuenetworks.com/public/blog/207582

    Verna Allee
    CEO ValueNetworks.com

    Posted 26 April 2010, 20:09 by Verna Allee

  • Brilliant article. Very well conceived thought. This model will work wonders for emerging economies such as India and China, while reducing the impact of big corporations on social enterprises.

    Posted 26 April 2010, 10:26 by Vikas Reddy

  • Good article on the ways forward for social enterprises. However, It seems to me that networks will still not elude the big businesses from invading the frontiers of social enterprises. The fact is that the bigger business community are experts in mergers and joint ventures, and for that matter, could still submerge the potentials and benefits of social enterprises.
    I rather propose an increasing engagement in which corporations will recognize and appreciate the attributes of good citizenship and how it relates to their bottomline.That way, they may begin to undertake “social investment” and contribute to meeting the larger objectives set by social enterprises.

    Posted 26 April 2010, 10:09 by adam babatu

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02 Jun 2010 · 05:37:10 AM GMT
Networks are the glue that increasingly bind us together (rather than class or geography). I think this is important to note because it is a new type of glue for a new type of business. For those looking to complement networking with a physical p...
—Jason Conner

In response to Social enterprise: It takes a network

28 May 2010 · 04:31:44 PM GMT
Thanks Raj for an interesting perspective. I disagree that social enterprises are at a comparative disadvantage to business. I think this is an old-fashioned, 20th century view. My favourite definition of a social enterprise is that they are...
—Garry Smith

In response to Social enterprise: It takes a network

28 May 2010 · 08:26:22 AM GMT
Social Enterprise can be a much better success if the participating entities share the same pain, have same vision and vow to work together
—Puneesh

In response to Social enterprise: It takes a network

26 May 2010 · 02:02:17 PM GMT
Congratulation on the first note of good topic. The topic coin like MBA oversubscribed agreed. “must compete in the marketplace and create social impact is an even taller order.” yes indeed it tough. but somewhere I must tell ...
—Ankur Sen

In response to Social enterprise: It takes a network

24 May 2010 · 12:02:22 PM GMT
I found this fascinating from the perspective that for a business to have a social mission, it must be presumed to handicapped in some way that must be overcome. Any business run with the welfare of employees and customers as paramount has a soci...
—Joan McClusky

In response to Social enterprise: It takes a network

24 May 2010 · 05:10:52 AM GMT
Great article: I like the use of Paul Farmer as an example (and how powerful is “TNTC” as a term?) and the impact in Haiti, and also on policy. For me, this is a welcome focus on ‘scale of impact’, rather than on ‘sc...
—Nick Temple

In response to Driving change: It’s not just about size