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The question of why we have not yet been able to provide adequate health care to everyone in the world leads straight into a conceptual and ethical thicket from which there is no clear escape. The answer is dictated in part by how we define adequate, which varies from country to country. The answer is also determined by a nation’s belief system. Does providing an “adequate” level of care merely mean making sure that there is a minimum level of care below which no one in society is permitted to fall—while wealthier individuals have the option of purchasing superior care? Or should all members of society, rich and poor, have the same “adequate” health care experience in case of illness, as it would be in a purely egalitarian health care system?
There is no clear-cut answer to these questions, as they involve pure value judgments. Still, it might be possible to guarantee everyone on Earth at least a minimal level of adequate health care if several conditions were met. First, the income and profit aspirations of health care providers, be they drug companies, doctors, or hospitals, must be modest enough to allow for moderate pricing of services. Second, health care must be provided in a cost-effective manner. And third, the definition of adequate must not be so ambitious as to make its implementation prohibitive from a political perspective.
These are stringent conditions, highly desirable in theory but hard to attain in practice. To understand the hurdles that must be conquered before we can reach these goals, it helps to start with a primer on the flow of money and resources within the world’s health care systems.
A nation’s health system is best thought of as a bazaar in which the providers of medical care (doctors, nurses, suppliers of medical devices and drugs, etc.) deliver a variety of goods and services to patients; these goods and services are reflected in the nation’s GDP. Health policy debates usually focus on generalized claims that health care providers can book as revenue (health spending per capita or as a percentage of GDP, for example). Much less attention is paid to the counterflow of real resources—that is, the “adequate health care” that moves from providers to patients.
Most health care providers have assumed that there is a tight correlation between health spending and health care, implying that cost controls must always come at the expense of patients. Given that assumption, for example, and because the United States spends more than twice as much per capita on health care resources than most other Organisation for Economic Cooperation and Development (OECD) nations, it was natural to believe that the United States must have the best health care in the world because it provides more health care to patients.
However, the last two decades of health services research have destroyed that assumption. In his 1993 paper “US health care costs: The untold true story,” 1 University of Pennsylvania economist Mark Pauly demonstrated that while the United States spends significantly more on health care per capita than do Europeans nations, the latter actually devote more real resources per capita. They employ a larger health workforce per capita and deliver more physician visits, hospital days, and prescription drugs than does the United States.
Higher prices—that is, higher provider incomes—and inefficiencies account for most of this differential. A 1996 McKinsey Global Institute 2 report found that, in comparable dollars, Americans received $390 fewer real health care goods and services in 1990 than did Germans, even though the United States spent $1,000 more per capita on health care. The researchers reported that Americans spent $737 more per capita that year for the same goods and services (due to higher prices), $360 more on administrative overhead, and an extra $256 on “other items” that couldn’t be specifically identified. In a 2005 paper entitled “It’s the prices, stupid,” Gerard Anderson and other researchers 3 came to the same conclusions regarding health care spending and care, as have numerous other studies.
The higher cost of health care in the United States has much to do with the high quality of life that the providers of health care can derive from its provision. In general, the US health care sector has been structured to give relatively more weight to the quality of life of providers and less to guaranteeing adequate care to all members of society. America has achieved this lopsided “balance” by fragmenting, and thus weakening, the demand side of the health system. In other nations, the payment side has been given more market power, often by concentrating buying power in the hands of government bodies. There it is easier to guarantee everyone access to an “adequate” package of health care, but the providers of health care are paid less.
To be sure, the larger payments made to the providers of medical products in the United States have facilitated more rapid technical innovation over the long run. But, as the Congressional Budget Office pointed out in a recent study, those innovations also appear to be a major cost driver in modern health systems and have led policy makers to question whether the added benefits from the innovations typically justify their added cost.
Economists measure the cost effectiveness of health care by the cost of achieving a given health care outcome—for example, lowering blood pressure by given numbers of points, or adding one “quality-adjusted life year” (QALY) to a patient’s life.4 A treatment that minimizes that cost is said to be cost effective. Closely related is the idea of maximizing the value of medical treatments per dollar spent.
The cost effectiveness of medical treatments is driven in part by the amount of administrative overhead loaded onto that treatment, and it is safe to assert that no other country loads as much administrative cost on medical treatments than does the United States.
Commercial insurers in the United States that serve employers tend to have health benefit ratios averaging 83 percent,5 which means that 17 percent of the premiums collected are not used to provide care for the insured. In the market for individually purchased insurance, these benefit ratios are actually considerably lower. The costs that employers incur for providing health benefits must also be added to this overhead. Physicians and hospitals are paid through many different insurance policies, each with its own fee levels, benefit exclusions, and rules, adding to the provider’s administrative burden. The Johns Hopkins health system, for example, deals with about 700 distinct insurance carriers, each with its own rules. The Duke University health system employs close to 900 billing clerks. The administrative burden shouldered by American providers is greater by far than that in any other country. Finally, one should include in administrative costs the value of the time patients must devote to claims processing, a good part of which in the United States is still paper based. Most other nations now have fully electronic payment systems.
Health services research during the past two decades has discovered huge variations in the practice style of physicians across regions and even across doctors practicing in a single hospital. These variations can be found in every country, but they seem most pronounced in the United States.
Pioneering research by John H. Wennberg and his associates at Dartmouth, who report their work in the Dartmouth Atlas of Health Care, found that Medicare spending per capita (after adjusting for interregional prices, age, gender, and health status) varies by a factor of over 2.5 across the United States. There are no commensurate variations in the quality of health care, clinical outcomes, or patient satisfaction. Some researchers have even detected a negative correlation between Medicare spending per capita and quality of care.
Such practice variations occur not only across larger regions within the United States but also across smaller regions within a single state. One example is New Jersey, where Medicare spending per beneficiary in his or her last two years of life in some hospital markets is not only three times the national average but three times the level in other hospital market areas within that state.
Neither the US Congress nor the private-insurance industry has shown much interest in inquiring into the reasons behind these enormous variations, or whether they can be justified on clinical grounds. Nor has the medical profession ever felt compelled to justify these variations to the rest of society. Long before one can answer whether it is possible to provide adequate health care to all, conscientious medical practitioners must help policy makers identify which practices are actually cost effective. It is, in effect, the profession’s moral obligation to the rest of society.
After the preceding primer on the allocation of real and financial resources in health care and the idea of cost effectiveness, we may now return to the question of whether it is possible to provide adequate care to everyone. The exhibit (on the next page) illustrates the conceptual issues raised by that question.
The upward-sloping line represents the quality of life supply curve offered by a nation’s health system to its citizens. QALYs are represented on the horizontal axis. This number can rise even if a medical intervention does not prolong the patient’s actual life, so long as that intervention at least enhances the quality of the patient’s expected remaining life years. The vertical axis shows the incremental costs associated with supplying ever more expensive QALYs. Thus, immunization during childhood can supply more QALYs quite cheaply (point A on the line), while additional life years (or months) bought for terminally ill patients with highly expensive drugs can be quite costly (point B or C).
Medical practices that purchase additional QALYs at a point above the solid curve are not cost effective in the sense that, with more efficient medical practices, the same QALYs ought to be available at a lower incremental cost. This would occur, for example, if surgery were performed even though conservative (and more cost effective) medical management would yield the same outcome. As was noted in the previous section, large sections of the US health system appear to provide QALYs at well above the cost-effective solid curve.
Suppose now that a nation’s health system was managed so cost effectively that all QALYs would lie on the solid supply curve. How then would we define an “adequate” level of health care? And should such a level serve only as a floor defining the minimum health care that will be guaranteed to everyone in society, or should it also define the ceiling above which the system will not buy added QALYs for anyone?
In very poor, developing nations, close to 90 percent of total health spending comes out of patient pockets. Thus, there really is no “adequate” level of health care beneath which no one is permitted to fall. Instead, people purchase added QALYs at prices all along the supply curve, depending on their ability to pay, and many must go without any health care whatsoever. As part of that debate on what is “adequate” in health care, one could imagine a global foreign-aid initiative in which the world’s high-income countries would commit sufficient financial resources to provide an adequate (as defined by those same high-income nations) level of health care for all people on Earth. Such an initiative may be possible in an era of global economic boom. It is unlikely to come forth in the far more uncertain years ahead.
At the other extreme, in the developed nations, usually only an average of 15 percent or so of total health spending is paid out of pocket by patients. Here the level of health care regarded as “adequate” tends to be fairly high up on the QALY supply curve. Even in those rich countries, however, society must ask itself first whether there ought to be an upper limit to the price at which added QALYs would be bought for anyone (for example, point C in the exhibit); and, second, whether that maximum price ought to be the same for every member of society, rich and poor. These questions will be hotly debated in the coming decade in the United States and elsewhere, if not explicitly, then in code words—for example, letting “the market” allocate health care resources. As should be clear to anyone, markets allocate resources to those individuals who are willing and able to bid the highest prices for them. They ration resources by income class.
1 Mark V. Pauly, “US health care costs: The untold true story,” Health Affairs, 1993, pp. 152–9.
2 Health care productivity, McKinsey Global Institute, October 1996.
3 Gerard F. Anderson, Uwe E. Reinhardt, Peter S. Hussey, and Varduhi Pterosyan, “It’s the prices, stupid: Why the United States is so different from other countries,” Health Affairs, 2003, pp. 89–105.
4 A QALY, or quality-adjusted life year, is a measure that takes into account both the quantity and quality of life resulting from a medical intervention. It can increase even if a medical intervention does not prolong life but merely enhances the quality of an unchanged remaining lifespan.
5 See PULSE, Sherlock Company, September 2008.
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Many interesting techincal discussions. Some hints about change going down to the foundation level and generating an new paradigm, which is the only way we will repair the healthcare delivery system in this country.
20 years ago, there were media reports concerning rural areas in America where no doctors were willing to reside in. Please pay attention to that diagnostic. The issues with care in this country hinge on the availability of skilled, dedicated healthcare providers, distributed in a pattern that matches need. The way we select those who will be trained to be doctors, nurses and technicians is as broken as any other part of the system.
Our current incoherent system is swathed in a trillion miles of duct tape and is routinely attacked by meat axe measures to try to address availability and affordability. More tape and more axe work is not the cure. It will take a foundational change.
One last note. Those people who rightly hail the ability of small American businesses to create jobs and wealth are trying to ignore the fact that those business take unemployed workers without healthcare and make them employed workers, without healthcare. Freeing those small businesses from the healthcare burder would, I claim, cause an explosion in their growth.
Michael Chevalier
FingerLakes Human Capital
Posted 14 May 2009, 07:51 by Michael Chevalier
Healthcare exists both as a public good and luxury good. Either component is subject to different social expectations and market dynamics.
Public goods are best served using socialist systems with government backing. This however requires strong institutions, which are unfortunately missing. One way to solve this is to ensure that the political system is transparent and effective. This however requires long periods of maturation. Another way is to by pass inefficient state control by outsourcing the funding and quality assurance functions to private sectors.
The luxury goods, in many ways are non essential and discretionary, especially in a healthcare context. These require clear price signals and correct incentives to manage intrinsic moral hazard. To this end, consumer driven healthcare is key.
From a supply point of view, the traditional doctor patient relation, where patients are not viewed as clients but more as patients, is what the modern medical practice requires. Large scale medical practices such as HMOs are engraining the profiteering mentality and rapidly eroding the traditional values. One way to mediate this trend is to link doctor remuneration to patient satisfaction ratings. Another way perhaps revolves using modern technology to fix what is a modern problem – digitize personal health records to remove inefficiencies of a capitalistic model of healthcare provision, that is here to stay.
Posted 26 March 2009, 07:16 by Yiding
Dr. Reinhardt has put forth many good ideas for reforming our health care system. Many other good ideas are being floated (by the Commonwealth Fund, Arnold Relman in his book “A Second Opinion”,and the Institute for Alternative Futures, among others) and many editorials are being written suggesting various approaches. The fact is we don’t KNOW that any of these will really work. What we need to do is subject them to trial by implementing them in model populations, doing research on them to find out what is working and what is not, and reshaping the system based on what is learned. Then, after some time, we will KNOW that we have a workable system that can be expanded and replicated. The best investment our government could make toward a long term sustainable health care system would be the funding of a number of these experiments (with adequate oversight to insure appropriate use of resources). The return on investment would be enormous. I fear that some short term action will be taken to reduce the current tension and the long term need will be ignored. I hope that is not the case.
Michael A. Schwartz, PhD
Dean Emeritus
University of Florida, College of Pharmacy
Posted 22 March 2009, 09:07 by Michael Schwartz
Some reflections from Australia. An administration cost of 17% compares to about 10% in private health insurance in Australia. Clearly better adoption of electronic claiming etc would assist.
At the end of the day however the real returns are in % savings in the cost of the care itself. One factor not discussed is variability in clinical paths and processes across health care institutions. The cost of not adopting already known better practice (driven by either the failure to share or the failure to listen) is significant.
Posted 19 March 2009, 06:07 by M Valena
There are lot’s of interesting comments on this excellent article.
After 20 years of experience in clinic and private practice and very much interested in preventive medicine, I feel that more than 80% of health and well-being lies within our way of living, whether we eat an apple or hamburger, take the care or go by foot…..
In Germany and other European countries, government makes us belief, that we can do or not do whatever we want (eating, driving car with high speed, skiing, drinking alcohol, smoking…), when there are health problems, we get help.
What they do not say is, that even with the best medical care, most health-problems can not (!) be “solved”.
Live expectancy and quality of life is not dependent on the frequency of doctor visits and the amount of health care.
Government thinks that they only have to work out more pressure on health care providers, so that the price is falling and we can go on providing everything to everyone in the country.
The key are the people itself. What will lead to a more healthy way of living?
I think that the only and most effective way is money: when you know as a patient, that you have to pay at least for part of the doctor’s bill, than you probably think more about your way of living. Then the patient wants to know more about whether a diagnostic tool is necessary or not and whether expensive medication is needed or whether he can help himself with a few life-style-changes or not. It will change the health-care-system, because the doctor has to talk in a different way to the patient and treat him as a partner, who wants to be informed and be involved in the decision about diagnostic procedures and treatment.
Thank you for your interest
Dr. med. Johannes Gutwald, MD
Posted 16 March 2009, 08:40 by Dr. med. Johannes Gutwald, MD
The comment by Dr. Walter is accurate, but too gentle. The tort bar and litigation climate arguably are the major cause of out of control health care costs. Failure of meaningful tort reform at the Federal level makes all the other rhetoric simply idle chatter. I was in the practice arena for thirty years and saw defensive medicine at every level. Dr. Rheinhardt fails to consider solutions beyond interventionist bureaucracy. Please listen to Greg Scandlen and the Heartland Institute for meaningful and effective solutions.
Posted 15 March 2009, 21:26 by REC, M.D.
More Bang for the Buck – thanks for a great article and great discussion board. I am a big fan of Professor Reinhardt.
Controlling costs in a fee for service environment with a third party has not worked. Tweaking it around the edges will not work. Six suggestions:
1.) Reduce administrative overhead and simplify the payment system for healthcare.
2.) Capitation (or prepaid)of healthcare for enrolllees puts financial incentives to integrated health systems to control costs and find the most effective care (e.g. Kaiser) – but also creates the ethical challenge of providing sufficient and quality care where the public does not perceive rationing along the quality of care curve.
3.) Reduce the variation in medicine (per Wennberg’s data) as well as reduce the variation in the way health care is organized to support clinical care. This will take incredible physician leadership at all levels to take on this task – with data tools that will drive physicians to begin the dialogue that variation begins with one physician, then groups, and increasingly larger organizations each with its own set
of variation as compared to other similar organizations.
4.) Technology – evolve a means to assess whether new technologies are cost effective. There is a staggering amount of new tests, treatments, and drugs that are waiting to be unleashed.
5.) End of Life Discussions – manage expectations at the end of life and addressing our mortality. Death is not optional. Do expensive tests and treatments add or detract from one’s life when in a terminal phase?
6.) Education – Public Health officials would maintain that we can improve health care costs by improving the education of our public. I would agree – understanding how to read a prescription and following an instruction could go a long way in lowering costs and improving health.
Louis Wu, MD
Posted 15 March 2009, 10:46 by Louis Wu, MD
In the mid 1960’s, the USA made the decision to DIRECTLY control what were then considered unacceptably rising prices (caused primarily by a restricted supply of doctors) in our near world leading medical system. The results of this direct medical regulation approach are clear to see some 45 years later – a dramatic decline in the availability and quality of medical care, and super rising medical costs.
Historically, DIRECT regulation of prices against the natural economic behavior of people has never worked well for long – it almost always leads to rising prices and declining performance / quality levels just as it has in the USA’s medical system.
So why do we continue to expect this approach to work? And why do we continue blindly down the same path that got us into this sad state in the first place?
We don’t regulate airlines this way. Rather we let the airline industry set its own prices in relatively free competition while regulating safety / quality, because of the critical, life impacting nature of airline failures. The result is the safest (100 x safer than cars) and cheapest (20x cheaper than 45 years ago) form of transportation yet.
My point is that we should REVERSE the DIRECT control approach to medical industry PRICES that we have experienced since the mid 1960s and return the control of prices to the free market. Then, if we also return control of the application of medical care to the doctor – patient, prices WILL fall . . . and quality will tend to rise, when patients are informed.
However, because medicine is complex, and medical voodoo wide spread, some sort of regulation of the QUALITY of medical treatment, as in the airline case, is likely a good idea too.
One final case in point. Dentistry and eye surgery have suffered relatively less DIRECT price regulation. As a result, both have exhibited increased availability, declining real prices, increased use of technology and rising performance – a combination of outcomes that the current medical industry direct regulation mentality (that blames technology and greedy doctors) believes are impossible.
I know that much of this is not intuitive, but it IS the way things work. And if we do not come to our senses and acknowledge real, human economic behavior in our medical regulation scheme, we will continue to pay the price in high cost and poor performance.
Bill
Posted 13 March 2009, 12:24 by William Paulin
A huge part of the problem is that American health care dollars don’t just go to health care. Instead, we support TWO industries: the health care industry and the insurance industry. Look around any American city. Who owns the biggest and fanciest office buildings? The insurance companies. Why does Duke need 900 billing clerks? The insurance companies. Why does the average medical consumer spend an hour trying to pay medical bills for every couple of hours spent with a doctor? The insurance companies. What do you think is the proportion of time today’s American doctor spends on caring for patients v. trying to get paid for the time spent caring for that patient? Next time you see your doctor, ask. I think you’ll be surprised.
Posted 13 March 2009, 10:15 by BR
Annie A 3/12/09 at 21:58
I think we are in agreement. But I would appreciate your insights.
We know that poor nutritional choices and resulting obesity (with malnourishment) is a major healthcare expense leading to hypertension diabetes and heart disease.
How can we rig the incentives of our healthcare system to reduce obesity? Who will educate nutritional behavior? Who will deliver the patient services? Can we more efficiently monitor attitudes, behaviors and choices? Who will pay? How will we monitor results? How will we adjust procedures?
These are the types of questions I ponder while daily observing dozens of morbidly obese patients entering the clinic across the street from my office.
Posted 13 March 2009, 03:26 by Silicon Valley GUy