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Topic: Health care
The cure for US health care is right in front of us; let’s seize it now
18 May 2009
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Many problems in our society defy easy policy solutions. But the glaring failure of our jerry-rigged framework of health insurance to provide affordable quality care to all Americans is not one of them.

Every other rich nation—from Austria to Australia , Belgium to Britain , Norway to the Netherlands —does two simple things that have persistently eluded the United States : they ensure that all citizens have coverage against the financial risks of medical costs and they employ systemic strategies to keep those costs in check. The result is that all these countries spend much less than the United States does on health care—about half as much on average.

At the same time, all these nations cover all or nearly all their citizens—in stark contrast with the United States, where one out of three nonelderly Americans goes without insurance every two years.

Finally, virtually all of these nations have dramatically better health outcomes than the United States does. For example, analyses of “amenable mortality” (the odd term of art for deaths that could have been prevented with timely and effective care) find that the United States has the highest rate of preventable death before age 75 among rich nations—and that we’re falling farther behind. If the United States had the average rate of amenable mortality of the three nations with the lowest rates, more than 100,000 deaths would be prevented each year.

Why do we spend so much more to cover so much smaller a share of the population? The answer is not that other countries rampantly deny care. Waiting lists do crop up in some nations, but even countries without waiting lists spend much less than we do. Moreover, the United States has fewer doctors, hospital beds, and nurses per person than the norm, and Americans (while less healthy overall) visit doctors and hospitals less often and have shorter hospital stays. Even the prevalence of high-tech equipment like MRIs does not look exceptionally high. And the United States lags far behind other rich nations in the use of information technology to improve quality.

Instead, the main reason for higher spending in the United States appears to be the high prices charged for our medical goods and services. Add to this vast price disparity the very high administrative costs of our fragmented system, and it becomes easier to understand how the United States can spend so much more with so little evidence of superior care.

In 2007 a team of researchers at McKinsey undertook a comprehensive cross-national analysis of US health spending. Their conclusion was that the United States spent almost a third more than would be expected based simply on the nation’s per capita income—roughly $500 billion in extra spending a year—and that the modestly poorer health of Americans could not explain much of the difference. The principal reasons for the discrepancy, they concluded, were higher input costs, especially higher drug costs; higher profits and taxes due to the heavy reliance on for-profit providers and insurers; and higher administrative costs. “Despite higher costs,” the McKinsey team concluded, “the United States does not deliver objectively better quality and access for US citizens as a whole relative to peer countries.” 1

The evidence that policy solutions exist doesn’t just come from abroad. Although the Medicare program is much maligned, it has simultaneously maintained coverage for elderly and disabled Americans while increasingly slowing the growth of its spending relative to private insurance. And despite Medicare’s comparative frugality, the program’s beneficiaries say they are happier with their coverage and have greater access to care than do privately insured patients, according to surveys.

Meanwhile, the Veterans Health Administration has used its integrated framework to create a model evidence-based quality-improvement program that delivers the highest quality care in the nation, as measured by adherence to established treatment protocols. In the rest of the American health care system, only around half of adults and children receive the care they should. The share in the VHA is over two-thirds.

In sum, the problem isn’t that health care poses inevitable wrenching trade-offs among costs, access, and quality. There are models both here and abroad that radically outperform our current nonsystem on all relevant dimensions. The problem, in a word, is politics: if real estate is about location, location, location, then health reform is about politics, politics, politics.

Health reformers have repeatedly sought to bring the United States into the company of nations that make health insurance a right of citizenship, rather than an emolument of employment, an entitlement of old age, and a grudgingly provided safety net for the poor. And again and again, they have run headlong into the vested interests and public concerns about change fostered by the United States ’ distinctive reliance on voluntary employment-based insurance. Over the past generation, this heavily subsidized system has gradually but inexorably crumbled, bringing more risk and anxiety into the lives of once-insulated middle-class workers. Nonetheless, the great challenge of reform remains how to deal with America’s eroding yet entrenched framework in a way that is sensitive to the easily ignited fears of well-insured workers that they will be asked to pay more for less.

Again, this is not a question of policy capacity; it is a question of politics. Thanks to uncontrolled medical inflation, the public sector in the United States already spends more on health care on a per-person basis than virtually any other nation’s government, despite covering only around a third of the population. There is little question that costs would be better restrained and coverage more secure if the public sector assumed a larger responsibility for providing insurance in the future. Indeed, America ’s long-term fiscal health depends almost entirely on the ability of the public sector to exercise control over medical costs.

And yet here fear rears its ugly head again, for the fiercest political conflicts of the past three decades have concerned taxes and spending. Expanding public coverage may be the most promising route to long-term cost control. But public coverage requires money, and money requires taxes, and taxes are politically poisonous—not least when they substitute for the much less visible drain on workers’ paychecks created by employment-based insurance.

It is important to note that Americans are much more receptive than conventional wisdom suggests to an enlarged governmental role in health care, including new taxes to support it. But this is before the fear-mongering has really begun. When the debate heats up, reformers will need to be able to fight fear with fear—the fear of government with the fear of losing private coverage, the fear of taxes with the fear of medical bankruptcy and debt. Recent surveys suggest that a substantial and growing minority of nonelderly Americans with private insurance—as many as three in ten—are distinctly unhappy with the cost and coverage of their insurance, and these concerns and the strains they reflect are clearly rising.

Reformers will also need to be able to fight fear with hope: with a clear, simple, and unthreatening vision that meets public concerns head on—a vision that may lack the intellectual satisfaction of a fine-tuned policy blueprint, but which provides the political satisfaction of actually having a chance of passage.

President Clinton’s ill-fated plan for health care reform—introduced in late 1993 and repudiated less than a year later—had too many moving parts and too many red flags: regional purchasing cooperatives spread across the country, efforts to encourage people to enroll in tightly managed HMOs, caps on private premiums if they grew too fast. President Obama resisted the temptation to embrace controversial policy details during the campaign, and he should resist it now.

The reforms that Obama called for during the campaign had three key elements: (1) lowering the cost of health insurance for workers who have it so employers can continue to provide good job-based benefits, (2) creating a new national insurance pool that allows those without such benefits to buy coverage as good as that which members of Congress receive, and (3) the creation of a new public plan modeled after Medicare that would be offered within this pool to provide a secure guarantee of coverage for those who now lack it and to drive down costs while improving quality. Those are still the right elements, and Obama should push for them quickly.

In particular, Obama should hold true to his campaign commitment to create a new public plan to compete with private insurance. This is the only realistic way to bring some of the cost discipline seen in other nations into American health care, while still preserving—and, indeed, greatly expanding—Americans’ ability to choose the health plans and providers they want.

The challenge is great, but it does not reflect a lack of workable, attractive alternatives to our current mess. It is a political challenge, and it requires reaching out to a public disillusioned with politics to help them understand that that their leaders and their government can do something to improve their lives dramatically.

Americans say they believe in government action to universalize health insurance. They say they want reform to be a top priority. They are enthusiastic about the idea of a public competitor keeping private plans in check. Similar sentiments helped bring health care to the top of the agenda in the early 1990s, and reformers are having their moment in the sun again. With fortune on their side and faith in the justness of their cause, they have a real chance of finally seizing the moment and bringing the United States into the company of advanced industrial nations that provide affordable, quality care to all their citizenry.

1 Accounting for the cost of health care in the United States, McKinsey Global Institute, January 2007.

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Comment [16]

Agree? Disagree? Let us know what you think. Please include your full name with your comment. Comments may be edited.

  • Thanks for the thoughtful comment, Terry. You should know that we look for writers with strong, well reasoned positions on the issues we cover. The opinions are those of the writers, not necessarily of McKinsey. If you look around at the other stories in this section, for example, you’ll find a wide variety of responses.
    Thanks again.

    —The editors

    Posted 13 July 2009, 10:42 by The editors

  • I was quite surprised to read this article, essentially saying follow the government’s approach and stay healthy. This is in direct contrast to an earlier note at McKinsey that any reform needs to have the patient in charge and more responsible, in all categories.
    Being on a HSA account has changed my buying habits, and there are plenty of case studies to show that socialized medicine, and yes it is socialized (a path we are already on without refom), will not do anything except to force rationing. I would incorrectly assume that the effects of wage and price controls are not forgotten at McKinsey. Are there too many government contracts to state your position openly?
    We all need to be very careful about the policies of reform, and thus far I have seen nothing that would work. Are you all really ready to punt on the issue? Stdy what Cato, Heritage, Heartland has to say about it.
    Perhaps free market is just too old school to be useful in driving down costs, but why would it not work here. Put the patient in charge, and get the government out of healthcare – is my suggestion.

    Posted 12 July 2009, 21:41 by Terry Gannon

  • The question is not can we afford to reform healthcare delivery in the US, but can we afford not to.

    I note a reluctance to use the F word in the debate. Opponents point inter alia to Canada and the UK as models to avoid, and I concur. However, I see few if any pointing to the French model of private physicians, defined payments, no waiting queues for service and little or no defensive medicine. Yes, there are price controls on drugs. But that does not impair French pharma companies from undertaking significant R&D.

    A second point, those of means do not want their choices constrained, so they oppose changes proposed by the Administration. No problem here, there should be health insurance policies available which provide broader, more generous benefits at a cost greater than that payed by a $50,000/year family. As a wealthy country, not having access to organized healthcare for 40+ MM residents is an embarrasement, and in the end a cause for our ever rising costs.

    Posted 17 June 2009, 09:44 by David Frank

  • Our cost and quality concerns are dire, but they are symptoms of a underlying problem that, left untreated, will continue to plague us. This means that cost and quality management, while critically important, are insufficient. The underlying problem is civic. The emergence of America’s health care crisis coincided with our loss of social capital. Today, we lack the self-discipline, family-discipline, community-discipline to make some very difficult choices. Clinton’s CHPA’s,though flawed, were at least an attempt to restore a civic structure. Since then, we have seen no comparable proposals, and we are the worse off for it.

    Posted 11 June 2009, 08:32 by RL

  • As a consultant working with many of the nations largest health systems and medical groups I find the reform debate humerous. The debate seems to float in the stratosphere among academicians, politicians and association professionals who have little contact with the issues and attitudes facing providers in the trenches. As we have seen in Massachusetts when one counts on theoredical solutions that are not grounded in practical reality failure is inevitable. If the current iniiatives being pontificated by these theoreticians are implemented expect to see physicians drop out of medicare (or medicine) hospitals default on their bonds in record numbers and a severe provider shortage for the masses as a two-tierd system emerges.

    Posted 4 June 2009, 11:00 by Nathan Kaufman

  • Mr. Hall needs to get out more often. The Commonwealth Fund, in a similar survey three years later, found striking differences between the U.S. and the same countries in the survey he cited, plus two others (USA, UK, Canada, Australia, New Zealand, Germany, Netherlands).

    “The United States stands out for cost-related access barriers and less-efficient care.”

    Posted 21 May 2009, 15:07 by Michael Mundorff

  • Those who think that a government run healthcare system is the cure all should see the results of a poll done comparing patient responses to the heathcare system in 5 western industrialized countries: New Zealand, US., Canada, Austrailia

    http://www.commonwealthfund.org/~/media/Files/Surveys/2004/2004%20Common…

    Posted 21 May 2009, 00:42 by Norris Hall

  • There is no cure for the U.S healthcare anywhere now; atleast not in front of us as the article says. So there is nothing to seize.

    As stated time and again, the key to provide healthcare and insurance to all is a strong political will and absence of any vested interest. Alongwith this identify wastes and inefficiencies in healthcare spendings and you have lots of cash not only for healthcare but for other activities as well. Spend on health education to school/college children and the public and the hospitals will be half-empty. The hospitals are filling up because the common man often learns about health late; after the illness has set in. Lets face it; no one wants to get sick even if free insurance is available. It is lack of public knowledge on matters of health that helps hospital fill up.

    Moreover, there is a lot to learn from other experiences like Austria, Australia , Belgium, Britain, Norway, Netherlands as the article states — do two simple things that have persistently eluded the United States and other nations: 1. ensure that all citizens have coverage against the financial risks of medical costs and 2. employ systemic strategies to keep those costs in check. The result is that all these countries spend much less than the United States does on health care—about half as much on average. Now this definitely requires strong political will. When will the politicians understand.

    The sooner the awakening happens the better.

    Dr. Ajay Sati, AKS Consulting.

    Posted 21 May 2009, 00:07 by Dr. Ajay Sati

  • In regard to Mr. Hedges’ comment, it is astonishing that he missed the entire point of the essay. Solutions to the mess that is the USA healthcare system have been provided for decades – all valid, clear and implementable – were there the minimal political will to pursue those solutions.

    That is the point of the essay – no more analysis or study is needed. The facts and the solutions could not be any clearer. Healthcare reform is in the hands of politicians who are unwilling – presumably because of the pressure from special economic interests – to even discuss the reality of how the current system dysfunctions, much less propose any cogent solutions. The behavior of those current with the most power to influence legislation are grossly derelict. The dereliction could not be any clearer to anyone who has done a minimal amount of research on the topic.

    Read Prof. Uwe Reinhardt’s essay in this series if you want to read about solutions or analysis of the USA healthcare system. Or read any of the last 10 years’ worth of articles in Health Affairs or books sucha Strained Mercy from 1984 by Robert Evans or more recent works such as by Dr. Arnold Relman or Dr. Thomas Bodeheimer or many others that address the overarching issues or specific issues.

    Posted 20 May 2009, 21:52 by Wendell Murray

  • If the VA system is moving toward the ideal, why not take its principles and practices and put them into a set of standards and then use something like the higher education institutional certification process on either a national or regional basis to certify health care delivery. Teeth can come through medicare/medicad. It seems that this would be superior to a new or expanded federal bureaucracy with all the inefficiencies that it represents and the ssignificant dislocation of service during the transition.

    Posted 20 May 2009, 11:54 by Morris Anderson

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19 Mar 2010 · 06:09:10 AM GMT
This is a nice idea. People from rural areas are longing for some kind of accessible healthcare. This is hi-tech also, maybe aside from the stethoscope other instruments and tests could also be performed online, soon. However, for doctors who stil...
—James

In response to Advancing rural telemedicine: An interview with Sameer Sawarkar

10 Feb 2010 · 01:31:45 AM GMT
It communicates important entrepreneurial management practices, such as how your venture will mitigate risk, and how your venture will manage uncertainty. Most importantly, new business venturing is now about focusing on creating sustainable value.
—jimmy

In response to Innovative business models for the poor

01 Dec 2009 · 10:30:29 AM GMT
HEALTH OFFICER INSTEAD OF MEDICAL OFFICER Unfortunately, there is lot of incentive to be sick, namely, sick leave, sympathy, get-well card, employer funding the major cost of illness and last but not the least, belief that if I am sick there is t...
—DR. AJAY SATI; Founder, AKS Consulting

In response to A cheaper way to better health

06 Nov 2009 · 11:14:42 AM GMT
Hello, This is very nobel cause that you have addressed.It will prove very beneficial to the rural people. Wish you all the best for your venture.
—Manisha Kulkarni

In response to Advancing rural telemedicine: An interview with Sameer Sawarkar

06 Nov 2009 · 04:53:12 AM GMT
Yes, totally agree with some of the comments made above. Especially in USA, where the patient base or prevalance is high for lots of diseases and sickness is due to poor eating habits and improper lifestyle. Instead of spending too much money in...
—K N Prasad

In response to A cheaper way to better health

26 Oct 2009 · 11:39:57 AM GMT
Interesting in implementation in Balkan area.
—koce

In response to Advancing rural telemedicine: An interview with Sameer Sawarkar