Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration at Harvard Business School and a senior fellow at the Manhattan Institute. She has conducted extensive research on health care, including her early predictions of the unraveling of managed care and the rise of both consumer-driven health care and health care focused factories . She is also the author of Who Killed Health Care: America’s $2 Trillion Problem—and the Consumer-Driven Cure.