Jacques Bughin is a director in McKinsey’s Brussels office and works in media, telecommunications, and high tech and leads two McKinsey digital-transformation initiatives.
James Manyika, a director in the San Francisco office, leads the high-tech strategy practice and McKinsey’s technology initiative.
Roger Roberts is a principal in the Silicon Valley office and leads the North American IT strategy practice.
Until recently, the core principles of management had hardly changed since the innovations conceived by former General Motors chairman Alfred Sloan. Over the last decade, however, the stable environment in which companies have flourished has been changed by technological innovations, globalization, and continued specialization.
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